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Instructions on upgrading Real Player under windows XP

There is a problem with the current SLAC implementation of Windows XP and Real Player. If the player attempts to access a site that is sending the latest version of Real Network's video stream, it automatically prompts the user to upgrade. If you cancel the upgrade Real Player quits. You can upgrade anywhere at SLAC but there is a small problem. The upgrade window that comes up points to a location on the Z: drive this is incorrect. To get to the correct upgrade file click the 'browse' button and navigate to the X: drive >> Applications >> Supported >> RealPlayer >> RealPlayer8basic >> realplay8.msi

This should allow you to view the newer web videos.

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10/01/02 contact: Brooks Collins